What Customers Say About Their Experience
After working for Ira Mazda in Westwood, MA formerly Prime Mazda and the Mazda Gallery for over 33 years, the most important thing I strive for are happy customers. Happy customers lead to more repeat and referral business.
The reason why Mazda customers are unique is that they love to drive. Any car can get you from point A to Point B. Mazda makes it fun and affordable in addition to being reliable.
Being a 10 time Mazda owner since 1985 and former Chemical Engineer myself, I can appreciate the technology that goes into every Mazda vehicle - "the soul of a sports car".
"The Mazda Man, Doug, was super easy to work with. He was so friendly and welcoming - we didn't feel that normal car salesman pressure. I loved that he treated as as equals, and not just immediately going to my husband with all the questions. Doug always kept us up to date on the car's location and arrival day/time. The car drives like a dream and we're so happy. Altogether A+ experience." - Lauren Perna
"Great experience" - V.F.; "Doug Clark was terrific!" - T.F
"Again many thanks for making buying the Mazda 2 a very pleasant experience! Had a great drive home and like it as much as the Mazda 3 5 door I have in FL. Thank you again - you and the dealership you work for were terriffic!" - V.D.
"The Mazda Man made my car buying experience enjoyable. Love my Mazda CX-5." - Jane Desberg
"Doug was professional in every way imaginable. I have had MANY issues getting a car over the past few months, and have dealt with 9 other dealerships, all of whom lied, manipulated, tried to control what was happening and one even would not let me leave. Doug showed the epitome of kindness, respect and knowledge. He made me feel very at ease and answered all of my questions and concerns without hesitation. I look forward to working with Doug again in the near future." - L.B.
"Doug, the salesperson in the dealership, was really amazing.." - V.H.
"Doug Clark was very knowledgeable and explained everything in detail. Best of all he didn't try to push anything on us. He seemed very honest and nice to work with. He seemed generally concerned with our requests and questions. An excellent salesman." - R.G.
"Doug was great. He was very knowledgeable and I did not feel pressured." - Joe Michienzi
"The people at the dealership were fantastic. We will definitely go back to purchase or lease a car for my husband when the time comes. Doug was wonderful and helpful. He was able to answer all questions we had." - S.D.
"This makes the automobile shopping experience much easier and less anxiety producing. Thank you! - M.V.
"The sales person, Doug Clark, was very relaxed with a good sense of humor and never put pressure on. He followed through on everything and has gone above and beyond. It was a pleasure working with him and the Finance Person, Rob. Everyone at Ira Mazda was nice and welcoming." - Barbara Ryerson
"This was truly my best car buying experience. At no time did Doug pressure me. He proved to be very patient. I felt we were treated with fairness and respect." - M.R.
"The most knowledgeable sales person I ever dealt with. This is the 7th car I have purchased and I have worked with more than 20 salespeople - Doug really stands out." - S.T.
"My daughter and I were treated with respect. I truly appreciated the positive, relaxed atmosphere (with a healthy sense of humor from the staff) while I made a significant financial decision for my family. Doug Clark was professional, respectful and kind" - K.W.