What Customers Say About Their Experience
After working for Prime Mazda Norwood formerly the Mazda Gallery for over 30 years, the most important thing I strive for are happy customers. Happy customers lead to more repeat and referral business.
The reason why Mazda customers are unique is that they love to drive. Any car can get you from point A to Point B. Mazda makes it fun and affordable in addition to being reliable.
Being a nine time Mazda owner since 1985 and former Chemical Engineer myself, I can appreciate the technology that goes into every Mazda vehicle - "the soul of a sports car".
"Unlike many other dealerships that I have dealt with, Mazda Gallery was by far the most professional. There was no haggling or games played with the figures. It was very simple and effective. This was the 1st positive experience buying a car in a long time. If I had known that Mazda Gallery operated this way, I wouldn't have wasted my time with other dealerships." - C.N.
"Great experience" - V.F.; "Doug Clark was terrific!" - T.R.
"This was the 3rd Mazda purchased from Doug Clark at Mazda Gallery. Always professional and willing to go the extra mile. 17 years with Mazda Gallery Service Department, also great support from staff." - D.M.
"Mazda Gallery in Norwood, MA has been the auto dealership that I have been to for my past 5 vehicles. The salesperson made buying a car much more enjoyable. Great to deal with them - Doug Clark - sales, and service has been great for oil changes, etc." - F.S.
"Again many thanks for making buying the Mazda 2 a very pleasant experience! Had a great drive home and like it as much as the Mazda 3 5 door I have in FL. Thank you again - you and the dealership you work for were terriffic!" - V.D.
"Once again it was a great experience buying a car with your help. This is the 4th car we've bought from you at the Mazda Gallery (the 1st one was seven years ago?) and you have always helped us out. My family and I thank you and look forward to the next one..." - P.M.
"Doug was professional in every way imaginable. I have had MANY issues getting a car over the past few months, and have dealt with 9 other dealerships, all of whom lied, manipulated, tried to control what was happening and one even would not let me leave. Doug showed the epitome of kindness, respect and knowledge. He made me feel very at ease and answered all of my questions and concerns without hesitation. I look forward to working with Doug again in the near future." - L.B.
"Doug, the salesperson in the dealership, was really amazing.." - V.H.
"Doug Clark was very knowledgeable and explained everything in detail. Best of all he didn't try to push anything on us. He seemed very honest and nice to work with. He seemed generally concerned with our requests and questions. An excellent salesman." - R.G.
"The people at the dealership were fantastic. We will definitely go back to purchase or lease a car for my husband when the time comes. Doug was wonderful and helpful. He was able to answer all questions we had." - S.D.
"This makes the automobile shopping experience much easier and less anxiety producing. Thank you! - M.V.
"Buying a car should be an exciting and pleasant experience. Everyone at Mazda Gallery, especially my sales person Doug Clark, made that happen for me. There is a very inviting atmosphere there. I will recommend this dealership to others." - M.Q.
"This was truly my best car buying experience. At no time did Doug pressure me. He proved to be very patient. I felt we were treated with fairness and respect." - M.R.
"The most knowledgeable sales person I ever dealt with. This is the 7th car I have purchased and I have worked with more than 20 salespeople - Doug really stands out." - S.T.
"My daughter and I were treated with respect. I truly appreciated the positive, relaxed atmosphere (with a healthy sense of humor from the staff) while I made a significant financial decision for my family. Doug Clark was professional, respectful and kind" - K.W.