Service Center

Hours of Operation:

Monday - Friday 7:30AM until 4PM

Saturday 8AM until 4PM


Service Manager: Theodore "Ted" Etchings 781-278-1280


Service Advisors:





Prime Mazda Norwood is the best place to go for regularly scheduled maintenance. We are committed to achieving 100% customer service satisfaction. Rest assured that our factory-trained technicians are intimately familiar with your vehicle, and will gladly provide uncomplicated answers to your questions.


In addition, we have a service drive-through. Just drive your vehicle around the front to the right side of the building - if the garage door is closed, beep your horn and one of our valets will be there to greet and check you in. We offer complimentary wash and vac of every service customer - weather permitting.


Our 2 state of the art customer lounge areas offer hot or cold beverages, snacks, flat screen HD TVs as well as wireless internet. We also have iPads for your use while you wait. So you can either relax or get business done while you wait, or you can drop off your vehicle and our shuttle will take you up to 10 miles to your destination.



Our service team can also handle these tasks for you:


  • repairs of foreign and domestic vehicles
  • electronic axle alignment
  • glass repair and replacement
  • auto accident repairs
  • towing service
  • courtesy cars
  • vehicle inspection/emission control
  • spare parts & accessories
  • body maintenance
  • climate control servicing


Call us today!